AI Basics for Small Business

Practical, everyday skills

How to use AI assistants for real small-business work: writing, planning, simple tools, research and recurring tasks, with a person reviewing and approving anything that gets sent, posted or paid for.

How it works

• Each lesson has real-world examples, common mistakes, a worked walkthrough, a mini exercise, a prompt builder and a checklist.
• Every lesson ends with a 5-question quiz. Score 5 out of 5 to unlock the next lesson.
• Pass all 8 to earn a certificate of completion you can download or print.

Who it's for

• Small-business owners and family businesses who are new to AI assistants
• Anyone who wants plain-English steps instead of jargon
• Teams who want simple, safe habits from the start

Lessons

1. What AI assistants are, and their limits Free preview
   What AI assistants really are, what they're good at, and where they fall short.
2. Writing good prompts
   How to give clear instructions that get useful results.
3. Drafting emails and outreach, then reviewing before sending
   Using an assistant to draft emails and outreach, then reviewing every word before you send.
4. Planning content and social posts
   Turning real business ideas into a simple, honest posting plan.
5. Building simple websites, calculators and tools
   Describing simple web pages and tools in plain English, then testing them yourself.
6. Organizing research and leads
   Summarizing notes and building lead lists you verify yourself.
7. Automating recurring tasks and check-ins
   Preparing recurring tasks and check-ins as drafts, with a person still approving.
8. Safety: passwords, facts, approvals and customer data
   Passwords, facts, approvals and customer data: the rules that keep you safe.